Founded by a former Director of Sales and Marketing, now women-owned and operated, the McConnell Marketing powerhouse team has over 25 years of experience in luxury hotel marketing. We provide the flexibility, specialized attention and responsiveness of a small firm while still offering the creativity and quality our clients expect from a large agency. We specialize in brand development, copywriting, graphic design, and are also adept at web design, content marketing and social media strategy.

Our values include honesty, responsibility, accountability and craftsmanship. The heart of McConnell Marketing is based on two timeless values: treat others as we want to be treated and leave this world better than it was when we got here.

  1. graphic and web design

    Graphic & Web Design

    Give your brand a stunning, visual presence across every project from websites, invitations and e-brochures to traditional printed work like menus, sales kits and property collateral.
  2. graphic and web design

    Social Media Marketing

    Join the conversations. Use the latest in social media and content marketing: analytics, content creation, blogging, social listening and advertising.
  3. graphic and web design

    Property Collateral

    Reinforce your brand with bespoke pieces - sales kits, brochures, newsletters, in-room pieces, menus and more.
  4. graphic and web design


    Increase awareness. Drive sales. Invite, announce and engage your target with inimitable pieces, like new product cards, event programs, signage and specialty items.
  1. graphic and web design


    Ensure your content is written with style. We blend substance with personality while writing copy that is clear, concise and grammatically correct.
  2. graphic and web design

    Ad Campaigns

    Whether designed to spec or from scratch, let us help you achieve your objectives using the most current and effective integrated marketing communication tools.
  3. graphic and web design

    Brand Development

    Refine your brand identity with specialized design, brand standards and positioning strategy development services.
  4. graphic and web design

    Video Production

    We’ll handle production, scripting, directing, shooting and editing then get it ready for delivery via DVD, Blu-ray or the Web.


  1. Katie Swain

    KATIE SWAIN Email Katie Swain Katie's LinkedIn

    has been with McConnell Marketing since 2000, as firm partner since 2015. As a Senior Account Executive and Creative Director, she creates effective and successful marketing campaigns for an impressive client roster including St. Regis, Mandarin Oriental and Ritz-Carlton, as well as boutique brands and properties. Outside the office she can be found doing mission work with Brown Horse Garments, at the ball field or dance studio with her twins or underwater snorkling (cautiously!) with her husband.
  2. Megan Sovik

    MEGAN SOVIK Email Megan Sovik Megan's LinkedIn

    is partner in the firm since 2015 and has served as Account Executive with McConnell Marketing since 2006. Megan provides an array of services, such as graphic design, copywriting and project coordination for her established clientele. Megan’s client list includes Sheraton and InterContinental hotels throughout the U.S. and Canada. If McConnell Marketing served hot lunch, we’d nominate Megan. She’s as talented in the kitchen (and on her local cooking show) as she is in the office.
  3. Alexandria Airhart

    ALLIE AIRHART Email Alexandria Airhart Alexandria's LinkedIn

    serves as McConnell Marketing's Account Executive and Graphic / Interactive Designer. Allie creates clean, eye-catching layouts for both print and digital marketing pieces and is well-versed in web-design and video production. Her creative take on design was influenced by her passion for fine arts from a young age. Outside the office Allie can be found at Gilmore's Greenhouse, her family-owned business or capturing weddings and events with Andrew Kunkel Videography.
  4. Steve Kandray

    STEVE KANDRAY Email Steve Kandray Steve's LinkedIn

    is McConnell Marketing’s Director of Business Development. Steve is responsible for maintaining brand continuity, overseeing marketing initiatives and forging new relationships in major travel markets across the country. Steve is frequently the first person at McConnell Marketing that new clients interact with so he takes his role as a “first-impression extraordinaire” very seriously! He’s a passionate Mount Union football fan and an avid golfer.
  5. Alexa Zackasee

    ALEXA ZACKASEE Email Alexa Zackasee Alexa's LinkedIn

    brings a creative and fresh eye to the McConnell design team. She’s currently studying at Youngstown State University and when not deep in the Creative Suite of studying, she’s here sharing her creative talent. Alexa always makes time for her family, art, music and of course traveling. New York City easily ranks at the top of Alexa's list for traveling.
  6. Madison Filipiak

    MADISON FILIPIAKEmail Madison FilipiakMadison's LinkedIn

    lends a new voice to the McConnell Marketing team while functioning as the Content Specialist for the company. Madison weaves words and marketing to generate response and interest like no other. She is currently studying Marketing and Public Relations at the University of Mount Union. If Madison isn’t studying or working, she enjoys exploring new places with her family and friends back home in Cleveland, Ohio. Some of her favorite spots include Crocker Park in Westlake and Flip Side in Hudson.
  7. Harrison Hollon

    HARRISON HOLLONEmail Hariison HollonHarrison's LinkedIn

    is our marketing intern. He wears a lot of hats at McConnell Marketing and helps out with everything from business development and social media strategy to anything else we can throw at him. He's currently studying Marketing and HR Management at the University of Mount Union. When not studying or working, Harrison loves to learn about the stars and is a self proclaimed "space-nerd.”
  8. Mark McConnell


    founded McConnell Marketing in 1991 after working first-hand in hospitality as Director of Sales and Marketing for notable hotel brands throughout the U.S. He hired, inspired and mentored the firm’s current owners, Katie and Megan, before selling the business in 2015 to continue his passion teaching full-time at the University of Mount Union. Thank you Mark for teaching us the important things: how to inspire creativity, make a perfect pot of coffee, maintain integrity and make good business decisions.