Marriott Unveils New Corporate Social Responsibility Initiative

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  It’s always nice to see a leader in your industry trying to make the world a better place. Marriott International , the largest hospitality company in the world, is trying to do just that with its new Serve 360 initiative. The plan, whose full title is Serve 360: Doing Good In Every Direction, is a multi-faceted […]

Innovative Hotel Aims to Beat Airbnb At Its Own Game

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  Over the last few years, the travel industry has been transformed by technology and an ever-growing need for autonomy. With companies like Airbnb providing simple and affordable places to stay, the hotel business has new challenges – and Ian Schrager’s PUBLIC Hotel in New York City is specifically designed to meet those challenges!   A […]

4 Haunted Hotels Will Make You Want To Buy A Nightlight

Posted on Leave a commentPosted in Clients in the News, I <3 Hotels, Marketing, News, Travel

When checking in to a luxury hotel, comfortable beds and speedy service are expected. But, at some of the most haunted hotels in the United States, guests may be greeted by more than just the friendly concierge. The spooky histories and ghost stories surrounding these hotels will make you think twice before turning the lights […]

A Woman’s View on Branded Content

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How should the hospitality industry market to women? A recent survey by will help answer at least part of that question by providing insight into women’s preferences towards branded content. The survey, which consisted of nearly 13,000 U.S. women, belonging to Generations X, Y and Z, revealed the average woman’s opinion on branded content including things […]

Wellness As An Amenity

Posted on 2 CommentsPosted in Hotel features, Marketing, News

Shower infusers, aromatherapy and air purifiers sound more like enhancements you might find in a luxury spa, than in your average hotel room. However, Stay Well hotel rooms, available at select MGM Grand and Marriott properties include those features and more in their newly developed “healthy” hotel room concepts.   Stay Well Pioneered by Delos, […]

10-Year-Olds React to the Hospitality Industry

Posted on Leave a commentPosted in Around the Office, Hotel features, Marketing, News

One of the latest trends in hotel marketing is trying to figure out how to attract millennials. But what about the generation after that? Well, we had a couple of 10-year-olds in our office the other day (courtesy of McConnell Marketing co-owner Katie Swain) and just couldn’t help but pick their brains about hotel marketing. While […]

Hotel Technology

Marriott Hopes to Advance Hotel Tech with New Innovation Program

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In the hospitality industry, Marriott has long since been a leader when it comes to marketing technological advances. For example, a few years ago it was one of the first brands to provide guests with experiences through virtual reality headsets. And in just two short weeks, Marriott is moving ahead once again with the launch […]